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Cancellation & Billing Policy

Deposit Policy: A deposit will be required in order to reserve an appointment spot.  The deposit amounts are as follows, and will be applied toward the cost of the visit:

  • New Patient Registration and Lab appointments: $50
  • Follow-up Lab appointments: $50
  • Follow-up Nutrition appointments: $50
  • Follow-up Medicine appointments: $100
  • New Patient Initial Comprehensive Office Visit: $300

Cancellation Policy:

Failure to provide one week notice to reschedule new patient comprehensive visits, or 72 hours for lab or follow-up visits, will result in forfeiture of the entire deposit amount.  No show or missed appointments will also result in forfeiture of the entire deposit amount.  Late arrivals will only have the remaining allocated time available. For new patient visits we block out two hours on the schedule.  For follow-up visits we block out one hour. We simply cannot continue to block out this much time and have a patient not show up for their appointment, or reschedule at the last minute.  Thank you for your understanding regarding policy, which will enable us to keep our pricing reasonable for our patients.

Lab Billing Policy:

Our lab company Specialty Drug Testing offers compassionate billing to our clients. They will bill your insurance company and you could be liable for up to $25 after that is processed. For more information read their compassionate billing policy.